HomeCompany InfoDirectionsCustomer Feedback
ServicesAppointmentsFleet ServicesAuto Tips
Company Information








Some of our brands

WE WORK HARD TO EARN YOUR TRUST!

• Maintenance & Repairs Performed by Trained and Certified Technicians
• AAA Approved Car Repairs
• Guaranteed Workmanship
• Certified Auto Technicians
• Transportation Solutions
• Service Reminders
• Friendly & Professional People
• Maintenance & Repairs Performed by Trained and Certified Technicians
• Most Extended Warranties are honored, Car Solutions, etc... (will need contract information)


Mission Statement
We at Benefield Automotive are committed to offering you, our customer, the highest professional automotive service and repairs available in the industry. We strive to provide you with quality service in a timely manner and at a competitive price. Our pledge to our customer is to uphold a sound business practice, with the highest ethical standards, to exceed our customerís needs, through providing exceptional customer service, maintaining a professional level of repairs through the use of up-to-date training and equipment.

History
Benefield Automotive was established by Doug Benefield as a family-owned business based on strong values of honesty, integrity and treating people the way we would like to be treated. We feel that the most important asset of our business is our employees and their ability to satisfy our customerís automotive repair needs. Every day we focus our attentions to our customers. Every customer is important, every job is important Ė no matter how big or small the service might be. We believe that itís the little things we do for our customers that make a big difference and add quality to our services.

Business Philosophy
We at Benefield Automotive believe it is our responsibility as professionals in the automotive industry to support and uphold our standards to meet or exceed industry standards. We are committed to maintain a highly ethical and sound business practice to exceed our customerís automotive needs. Through the use of:

• Quality replacement parts that meet or exceed OEM standards.

• Certified Technicians to perform quality repairs in a timely manner

• Up-to-date training and equipment to service todayís vehicles and stay current with industry standards.

• Electronic vehicle history for better customer service

• The latest in electronic and online information and diagnostic systems to repair and maintain your vehicle.

• A proper diagnostic procedure to service todayís vehicles.

• The use of factory maintenance schedules and preventive maintenance based on past vehicle performance.

• We will provide each customer with courteous and professional service

• We will provide clear and accurate estimates of repair to our customers

• We will perform no repairs without customer authorization

• We will perform each service and repair professionally with top quality parts and materials

• We will report any vehicle safety or repair concerns observed during vehicle service to our customers

• We will not recommend services or repairs that are without benefit to our customers and their vehicles

• We will prioritize recommended vehicle services and repairs to our customers in this order:
      #1 Safety
      #2 Progressive Damage
      #3 Recommended Maintenance

We feel it is our responsibility to offer the customer all of the results found during any vehicle inspections, vehicle service or repair. This way you, the customer, have the information to make an informed decision in maintaining and repairing your vehicle. With the investment you have in your vehicle, safety, longevity and proper performance are our main concerns.

Satisfaction Guaranteed!
Our goal is to make you and your family our customers for life. We intend to reach this goal by offering you the best automotive service and repairs available. If you are not completely satisfied with our service or have any suggestions please feel free to let us know.


3460 Lang Avenue Hapeville, GA 30354     (404) 768-1401
Home   l    Services   l    Appointments   l    Fleet Services   l    Auto Tips   l    Directions   l    Company Info   l    Customer Feedback
© Copyright 2005 Benefield Automotive
Website by InterTec